Fraud Awareness

At Alpha we are committed to protecting our customers, the public, and ourselves from fraud.

Our Email Domains

We will only ever email you via the following email domains:


If you receive correspondence from any other emails, please forward these to

Making Payments

We never accept payments in crypto currency.

Our banking information for payments is only ever available via our two official product portals:


Suspect fraud?

Criminals are continually employing new and inventive ways of defrauding both companies and individuals.

If you suspect you have received a fraudulent call or email, please contact us at

External Resources

Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cybercrime to whom you should report any fraudulent activity.

Financial Conduct Authority (FCA)

The FCA is a conduct regulator financial services firms and financial markets in the UK.

National Crime Agency

The National Crime Agency leads the UK’s fight against organised crime, by protecting the public through targeting and pursuing those criminals who pose the greatest risk to the UK.

Take Five

Take Five is a national campaign offering straight-forward and impartial advice that helps prevent online fraud, including mobile phone and email related scams.